Fit Mother Project Shipping Policy
WHERE DO YOU SHIP & WHEN WILL I RECEIVE MY ORDER?
Your Fit Mother physical products (SuperFuel Protein, supplements, and apparel) will be processed for shipping within 24 hours you order. These physical products ship anywhere in the world.
You can expect your products within 7-days of ordering.
PLEASE NOTE: We are NOT responsible for any international customs charges. If you are outside of the US, and your delivery is held by your country's local post office and additional fees are added, we are NOT liable to pay or refund any customs taxes on your delivery.
HOW CAN I RETURN MY ORDER?
To return your product please send your ‘Product' to the following address. Be sure to include your order number.
ATTN: FIT MOTHER PROJECT
YOUR ORDER #
260 N. Ace Yeager Ct Suite A
Salt Lake City, UT 84116
PLEASE KEEP YOUR RECEIPT OF RETURN/TRACKING # FOR CONFIRMATION! Please allow upwards of 7-10 business days (depending on your financial institution) for the refund to reflect back into your account.
NEED HELP WITH YOUR RETURN?
Contact the FFP team by emailing [email protected].
100% NO-RISK PROMISE.
Order right now with confidence. Try out any of our Fit Mother Project ‘Product' for 60 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Even if you just don't like the flavor, you can get your money back! Our Fit Mother Project team strives to keep you totally fulfilled and gratified, which is why we offer a 60-day, money-back guarantee. If at any point you decide any of our ‘Products' are not right for you, your order is protected by the highest standard 100% money-back guarantee. Just send us the bottle and we’ll refund you to the last penny (less return shipping), no questions asked.
Within 60 days, if you are unhappy and would like a refund for your Fit Mother Project ‘Product,' here’s exactly what to do: email us at [email protected] and we will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. If you are returning a digital version of any ‘Product' (e.g. Fit Mother 30X Program), there is no return shipping needed as all of your materials are digital.
If you are returning a physical ‘Product' (e.g. SuperFuel Protein), return the canister, the Fit Mother Project invoice that you received, and the confirmation number you have been assigned. See above to get your return label address. We do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the physical products (supplements or shirts) within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding return shipping costs, as long as all bottles purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
All matters regarding returns of Fit Mother Project ‘Product' must be conducted at the place of purchase (Fitmotherproject.com). Returning any Fit Mother Project products or programs without complying with our policy, or returning a Product absent the protections afforded by Fit Mother Project as the retailer, or the protections conferred contractually to participants in the Fit Mother Project Authorized Reseller program will unfortunately deem your transaction non-refundable. Fit Mother Project defines ‘Product’ for the purpose of this policy as the sum of the following parts:
- Fit Mother Product physical products (sealed bottles/containers containing unaltered Fit Mother Project product).
- Fit Mother Project digital programs and memberships or marketing materials prescribed for distribution with the physical Fit Mother Project products, and
- warranty protections held by Fit Mother Project as the retailer or conferred by Fit Mother Project in a contractual agreement to authorized resellers.
Products not containing the sum of its parts (products purchased from unauthorized resellers, who by definition, operate with no warranty protections that Fit Mother Project is contractually bound to honor for example) are defined by Fit Mother Project policy as ‘materially different’ from Fit Mother Project products sold to end-users (customers) by Fit Mother Project or participants in Fit Mother Project's authorized reseller program and thus are not authorized for reselling. Products resold by persons, parties or entities, not granted warranty protections in a mutual agreement with Fit Mother Project under Fit Mother Project’s Authorized Reseller Program are not authorized for reimbursement in the event of return under this policy. Warranty protections as granted by Fit Mother Project to authorized resellers cannot be purchased or transferred, and are held exclusively by Fit Mother Project, except as conferred through mutual agreement between Fit Mother Project and participants in Fit Mother Project’s Authorized Reseller Program.